Small B2G Development Specialist
Required work experience: 3–6 years.
Full-time, full day
Full-time, full day
Main Responsibilities:
• Deliver fast, high-quality customer support via digital channels, available 24/7
• Help your team meet key service KPIs while building long-term client relationships
• Lead a small team: develop skills, encourage collaboration, and strengthen team dynamics
• Draft responses to official letters from both individuals and legal entities
• Support colleagues in Government Relations and Legal teams with official responses to inquiries from authorities, lawyers, and other stakeholders
• Increase digital channel usage by automating and innovating customer service processes, as well as developing and implementing innovative projects aimed at enhancing digital customer service.
• Help your team meet key service KPIs while building long-term client relationships
• Lead a small team: develop skills, encourage collaboration, and strengthen team dynamics
• Draft responses to official letters from both individuals and legal entities
• Support colleagues in Government Relations and Legal teams with official responses to inquiries from authorities, lawyers, and other stakeholders
• Increase digital channel usage by automating and innovating customer service processes, as well as developing and implementing innovative projects aimed at enhancing digital customer service.
Required Skills and Qualifications:
• At least 2 years of direct sales experience
• Experience working on electronic trading platforms
• Familiarity with government procurement processes is a must
• Experience working on electronic trading platforms
• Familiarity with government procurement processes is a must
Perks and Benefits:
• Hybrid work format with flexible start times
• Professional growth: trainings, conferences, demo days, hackathons
• 28 calendar days of annual leave (including 4 extra days)
• Annual KPI-based performance bonus
• Corporate mobile phone plan
• Voluntary health insurance with dental and medication coverage, including free coverage for two family members
• Discounted and installment-based gym memberships
• Compensation for using a personal laptop
• Free access to an online mental health support platform
• Professional growth: trainings, conferences, demo days, hackathons
• 28 calendar days of annual leave (including 4 extra days)
• Annual KPI-based performance bonus
• Corporate mobile phone plan
• Voluntary health insurance with dental and medication coverage, including free coverage for two family members
• Discounted and installment-based gym memberships
• Compensation for using a personal laptop
• Free access to an online mental health support platform
Join us!
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