Engineer
Work Experience: 1–3 years
Employment Type: Full-time, full-day
Location: Almaty
Main Responsibilities:
•Monitor all network elements.
•Timely localization and escalation of network incidents.
•Handle requests from the Call Center.
•Promptly resolve incidents in the transport network and network elements.
•Perform scheduled, integration, and emergency repair works jointly with other departments.
•Prepare and send daily, weekly, and monthly reports.
•Verify and send mass SMS alerts to the population at the request of Kazakhstan's Emergency Ministry.
•Collaborate with the operations team to verify external incidents, conduct preventative maintenance of base stations, and launch new base stations with contractors.
•Notify and interact with other mobile operators regarding incidents, emergency works, and subscriber complaints as part of the 250+ and MOCN 24/7 projects.
•Coordinate with Kazakhtelecom.
Required Skills and Qualifications:
•Knowledge of GSM/UMTS/LTE fundamentals.
•Proficiency in technical and conversational English.
•Competence with Microsoft Word, Excel, PowerPoint, and Visio.
Perks and Benefits:
•Professional development: participation in meetups, training sessions, conferences, demo days, and hackathons.
•Additional 4 vacation days (total of 28 calendar days per year).
•Annual bonus based on KPI achievement.
•Corporate mobile communication.
•Voluntary medical insurance with dental and medication coverage, with the option to add two close relatives for free.
•Discounted and installment-based fitness memberships.
•Financial compensation for using a personal laptop.
•Free online psychological support platform.
•Access to the corporate MyBook online library.
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