Senior Manager, Network Operations Center
Work Experience: 1–3 years
Employment Type: Full-time, full-day
Location: Almaty
Main Responsibilities:
•Deep understanding of telecommunications technologies (GSM/UMTS/LTE/5G) and experience with monitoring and analytics systems (e.g., U2020, NCE, Zabbix, Garana, Tableau).
•Optimize and automate processes to improve department efficiency, including implementation.
•Analyze large datasets, providing insights and solutions in a clear format.
•Integration and development of systems within and outside the company; support and optimization of existing scripts and in-house developments.
•Develop business processes for existing and new projects, including forming technical requirements, documenting workflows, and coordinating with technical support for system launches, integration, and migration.
•Enhance, test, and implement new functionality for monitoring systems.
Required Skills and Qualifications:
•Technical-level English proficiency for reading technical documentation.
•Relevant certifications in personnel management or project implementation (advantageous).
•Willingness to travel and work under high pressure.
•Experience with VBA, SQL, Python, and Tableau (strong advantage).
•Minimum of 3 years in telecommunications and at least 2 years in leadership roles.
Perks and Benefits:
•Professional development: participation in meetups, training sessions, conferences, demo days, and hackathons.
•Additional 4 vacation days (total of 28 calendar days per year).
•Annual bonus based on KPI achievement.
•Corporate mobile communication.
•Voluntary medical insurance with dental and medication coverage, with the option to add two close relatives for free.
•Discounted and installment-based fitness memberships.
•Financial compensation for using a personal laptop.
•Free online psychological support platform.
•Access to the corporate MyBook online library.
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