Senior Engineer – Billing & IT Systems Monitoring
Work Experience: 1–3 years
Employment Type: Full-time, full-day
Location: Almaty
Main Responsibilities:
•          Monitor billing/IT systems, handle incidents in Creatio, notify relevant teams per protocol
•          Run monthly billing cycles, validate test invoices (NSF/ESF), maintain CHECK LIST functionality
•          Communicate with external partners per company procedures
•          Develop reports on customer complaints, support ad-hoc operations, and update procedures regularly
•          Coordinate with billing system developers, manage incident notifications across teams
•          Restart servers upon admin request, sync AD accounts for smooth system operations
•          Adjust payment system quotas as requested by the Treasury & Cash Office
Required Skills and Qualifications:
•          1+ years telecom experience
•          Skilled in: MS Word, Excel, PowerPoint, Visio, Remedy, Creatio, U2020, SOME, BI, SQL
•          Knowledge of GSM, UMTS, LTE, and NR standards
Perks and Benefits:
•          Stable salary + competitive annual bonus
•          Corporate mobile service
•          28 paid vacation days
•          Additional health insurance
•          Top-tier training opportunities
•          Free MyBook subscription
•          Corporate fitness plans
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