Senior Engineer – Billing & IT Systems Monitoring
Work Experience: 1–3 years
Employment Type: Full-time, full-day
Location: Almaty
Employment Type: Full-time, full-day
Location: Almaty
Main Responsibilities:
• Monitor billing/IT systems, handle incidents in Creatio, notify relevant teams per protocol
• Run monthly billing cycles, validate test invoices (NSF/ESF), maintain CHECK LIST functionality
• Communicate with external partners per company procedures
• Develop reports on customer complaints, support ad-hoc operations, and update procedures regularly
• Coordinate with billing system developers, manage incident notifications across teams
• Restart servers upon admin request, sync AD accounts for smooth system operations
• Adjust payment system quotas as requested by the Treasury & Cash Office
• Run monthly billing cycles, validate test invoices (NSF/ESF), maintain CHECK LIST functionality
• Communicate with external partners per company procedures
• Develop reports on customer complaints, support ad-hoc operations, and update procedures regularly
• Coordinate with billing system developers, manage incident notifications across teams
• Restart servers upon admin request, sync AD accounts for smooth system operations
• Adjust payment system quotas as requested by the Treasury & Cash Office
Required Skills and Qualifications:
• 1+ years telecom experience
• Skilled in: MS Word, Excel, PowerPoint, Visio, Remedy, Creatio, U2020, SOME, BI, SQL
• Knowledge of GSM, UMTS, LTE, and NR standards
• Skilled in: MS Word, Excel, PowerPoint, Visio, Remedy, Creatio, U2020, SOME, BI, SQL
• Knowledge of GSM, UMTS, LTE, and NR standards
Perks and Benefits:
• Stable salary + competitive annual bonus
• Corporate mobile service
• 28 paid vacation days
• Additional health insurance
• Top-tier training opportunities
• Free MyBook subscription
• Corporate fitness plans
• Corporate mobile service
• 28 paid vacation days
• Additional health insurance
• Top-tier training opportunities
• Free MyBook subscription
• Corporate fitness plans
Join us!
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