Retail Supervisor (Shymkent)
Required work experience: 3–6 years
Full-time, full day
Shymkent
Your Main Responsibilities:
  • Manage operations of branded retail stores in the region.
  • Plan team activities, oversee discipline, and provide guidance to store employees.
  • Inform staff about updates (e.g., tariff changes, services, promotions).
  • Prepare timely reports on store operations for management.
  • Conduct performance reviews with store employees.
  • Organize training and professional development to enhance team competence.
  • Handle customer issues, prevent claims, and ensure high service standards to strengthen the company's reputation.
  • Supervise cash documentation and ensure timely cash collection as per the schedule.
Our Ideal Candidate should have:
  • Higher or specialized secondary education.
  • Experience in service-oriented industries.
  • Proven track record managing teams of over five people.
  • Strong communication and relationship building skills.
  • High level of empathy and client focus.
  • Experience with databases and statistical reporting.
In addition to career growth, we also offer:
  • Official employment.
  • Corporate mobile plan.
  • 28 calendar days of annual leave.
  • Comprehensive health insurance.
  • Discounted fitness memberships with installment options.
  • Access to the corporate MyBook online library.
Join us!
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