• Manage the operations of mono-brand stores in your region
• Plan team schedules, ensure discipline, guide and supervise staff
• Communicate updates (tariff changes, services, promotions) to store employees
• Submit timely reports on store and module performance
• Conduct evaluation interviews with staff
• Train and develop personnel to improve overall competence
• Resolve customer issues, prevent complaints, and uphold company reputation
• Oversee cash documentation and ensure timely cash collection as per schedule