Retail Supervisor (Aktobe)
Required work experience: 3–6 years.
Full-time, full day
Full-time, full day
Main Responsibilities:
• Manage the operations of monobrand store employees in the region;
• Plan team activities, monitor discipline, advise and guide staff of monobrand stores in the region;
• Keep store and module staff informed of updates (changes in tariffs, services, promotions);
• Provide timely reports on store and module performance to management.
• Conduct evaluation interviews with store and module employees.
• Oversee training and professional development of monobrand store employees to enhance team competency;
• Resolve subscriber issues and prevent complaints to ensure a high level of service and strengthen the Company's reputation;
• Supervise proper completion of cash documentation and ensure timely collection per the approved schedule.
• Plan team activities, monitor discipline, advise and guide staff of monobrand stores in the region;
• Keep store and module staff informed of updates (changes in tariffs, services, promotions);
• Provide timely reports on store and module performance to management.
• Conduct evaluation interviews with store and module employees.
• Oversee training and professional development of monobrand store employees to enhance team competency;
• Resolve subscriber issues and prevent complaints to ensure a high level of service and strengthen the Company's reputation;
• Supervise proper completion of cash documentation and ensure timely collection per the approved schedule.
Required Skills and Qualifications:
• Higher education;
• Experience in customer service;
• Experience managing a team of 5+ people;
• Strong customer relationship skills and excellent communication.
• High level of empathy;
• Experience working with databases and statistical reports.
• Experience in customer service;
• Experience managing a team of 5+ people;
• Strong customer relationship skills and excellent communication.
• High level of empathy;
• Experience working with databases and statistical reports.
Perks and Benefits:
• Official employment;
• Corporate mobile service;
• 28 calendar days of vacation;
• Additional medical insurance;
• Discounted fitness memberships with installment options;
• Access to the corporate MyBook online library.
• Corporate mobile service;
• 28 calendar days of vacation;
• Additional medical insurance;
• Discounted fitness memberships with installment options;
• Access to the corporate MyBook online library.
Join us!
Send your resume
Send your resume
change
Your resume is already on its way to our recruiters
We are reviewing it and will definitely get back to you if your experience fits our needs.
Meanwhile, keep an eye on the space of opportunities
Meanwhile, keep an eye on the space of opportunities
