Mentorship Supervisor
Full-time, full day
Almaty
Main Responsibilities:
  • Organizing the work of mentors:
  • Achieving the goals set for the team
  • Reducing adaptation period and increasing efficiency of new employees
  • Operational management of mentors:
  • Managing their key performance indicators
  • Assessing knowledge and planning training:
  • For both mentors and new employees
  • Auditing and timely updating of work processes:
  • Related to trainee training
  • Motivating employees:
  • Mentors and trainees
  • Maintaining reports:
  • On key performance indicators of training effectiveness and service quality
Our ideal candidate should have:
  • Education:
  • Higher education in psychology/humanities
  • Relevant Experience:
  • At least 2 years in a relevant role
  • At least 1 year of leadership experience
  • Knowledge and Skills:
  • Knowledge and application of modern principles, types, and forms of training
  • Proficiency in office software (Microsoft PowerPoint, Word, Excel)
  • Ability to motivate the team to achieve goals, excellent communication, and organizational skills
  • Ability to build communications with managers of various structural units and levels
  • Deep understanding of recruitment processes
  • Competency in conducting competency-based interviews
  • High-level presentation skills and experience in reporting
In addition to a chance for career growth and official employment we also offer:
  • Work Format: Office-based
  • Monthly Bonus: Based on KPI results
  • Additional Leave: 4 extra days off, totaling 28 calendar days per year
  • Corporate Mobile Connection
  • Voluntary Health Insurance: Including dental and medication coverage, with the possibility to add two close relatives for free
  • Fitness Memberships: With discounts and installment options
  • Professional Development: Participation in meetups, training sessions, conferences, demo days, and hackathons
  • Financial Compensation: For using a personal laptop
  • Online Psychological Support Platform: Free access
  • Access to Corporate Online Library MyBook
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