Expert (Ecosystems Tribe)
Required experience: 3–6 years
Full-time, full day
Almaty
Responsibilities include:
  • Analyze the feasibility of commercial ideas in the billing system within the squads and tribes.
  • Configure and test tariff plans and services in billing, as well as assist in their launch and testing by adjacent departments.
  • Enhance the functionality of launched products by creating procedures and packages in PL/SQL.
  • Track errors and resolve fraudulent cases in the billing system independently or with vendor support.
  • Formulate SQL queries to the billing database of various complexities to obtain necessary data to solve specific tasks.
  • Study and utilize the current functionality of the billing system, as well as participate in acceptance testing of new patches and fixes.
  • Resolve subscriber complaints related to the competencies of the billing department at a high level of support.
Required qualifications include:
  • SQL - ability to write queries in the Oracle database, orientation in database schema objects.
  • PL/SQL - ability to read code, make modifications to existing procedures, write custom packages, and integrate with billing system processes.
  • Experience in the telecommunications industry and billing/BSS systems is a plus.
  • Desire to learn to understand billing processes and tariffing principles.
  • Flexibility and stress tolerance regarding frequent changes in task priorities.
  • Openness to sharing experiences, timely assistance to colleagues, and feedback on incoming issues.
  • Responsibility and involvement in common work processes to achieve set goals.
Perks and Benefits include:
  • Professional development: participation in meet-ups, training sessions, conferences, demo days, and hackathons.
  • Additional 4 days of vacation, totaling 28 calendar days per year.
  • Annual bonus based on KPI achievement.
  • Corporate mobile communication.
  • Voluntary medical insurance covering dental care and medications, with the option to add two close relatives for free.
  • Discounted and installment-based fitness memberships.
  • Monetary compensation for using personal laptops.
  • Online platform for free psychological assistance
  • Access to the corporate online library MyBook.
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