Engineer (Petropavlovsk)
Work Experience: 1–3 years
Employment Type: Full-time, full-day
Location: Almaty
Employment Type: Full-time, full-day
Location: Almaty
Main Responsibilities:
• Monitor all network elements to ensure optimal performance.
• Promptly localize and escalate network outages.
• Handle requests from the Call Center efficiently.
• Timely resolution of incidents on the transport network and network elements.
• Execute scheduled, integration and emergency recovery works in collaboration with other departments.
• Maintain and submit daily, weekly, and monthly reports.
• Verify and dispatch mass SMS notifications to the public upon requests from the Ministry of Emergency Situations of the Republic of Kazakhstan.
• Inspect external outages in coordination with the operations department during preventive maintenance and the launch of new base stations with contractors.
• Notify and coordinate with other mobile operators regarding incidents, emergency works, and subscriber complaints within the 250+ and MOCN 24/7 projects.
• Liaise with Kazakhtelecom for network-related matters.
• Promptly localize and escalate network outages.
• Handle requests from the Call Center efficiently.
• Timely resolution of incidents on the transport network and network elements.
• Execute scheduled, integration and emergency recovery works in collaboration with other departments.
• Maintain and submit daily, weekly, and monthly reports.
• Verify and dispatch mass SMS notifications to the public upon requests from the Ministry of Emergency Situations of the Republic of Kazakhstan.
• Inspect external outages in coordination with the operations department during preventive maintenance and the launch of new base stations with contractors.
• Notify and coordinate with other mobile operators regarding incidents, emergency works, and subscriber complaints within the 250+ and MOCN 24/7 projects.
• Liaise with Kazakhtelecom for network-related matters.
Required Skills and Qualifications:
• Solid understanding of GSM/UMTS/LTE theoretical foundations.
• Proficient in technical and conversational English.
• Skilled in Microsoft Word, Excel, PowerPoint, and Visio.
• Proficient in technical and conversational English.
• Skilled in Microsoft Word, Excel, PowerPoint, and Visio.
Perks and Benefits:
• Opportunities for professional development, including participation in meetups, trainings, conferences, demo days, and hackathons.
• An additional 4 days of vacation, totaling 28 calendar days per year.
• Annual bonus based on KPI achievements.
• Corporate mobile communication services.
• Voluntary medical insurance covering dental services and medications, with the option to add two close relatives at no extra cost.
• Discounted and installment-based fitness memberships.
• Financial compensation for using a personal laptop.
• Access to a free online psychological support platform.
• Subscription to the corporate online library, MyBook.
• An additional 4 days of vacation, totaling 28 calendar days per year.
• Annual bonus based on KPI achievements.
• Corporate mobile communication services.
• Voluntary medical insurance covering dental services and medications, with the option to add two close relatives at no extra cost.
• Discounted and installment-based fitness memberships.
• Financial compensation for using a personal laptop.
• Access to a free online psychological support platform.
• Subscription to the corporate online library, MyBook.
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