CVM Manager
Required work experience: 3–6 years
Full-time, full day
Responsibilities include:
  • Implementation and development of customer value management (CVM) systems, including architecture, business, and system analysis
  • Automation of CVM processes
  • Establishment of internal and external processes related to system operations.
Required qualifications include:
  • Higher education (marketing, cybernetics);
  • Knowledge of theoretical foundations of database construction, including NO SQL databases, principles of data warehousing (dimensions, facts, marts, transformations, logical data model, etc.);
  • Understanding of Campaign Management, Data Mining, BI principles
  • Understanding of customer value management principles and automation of campaign management and communication processes with the subscriber base
  • Understanding of billing system principles
  • SQL knowledge;
  • Knowledge of mathematical-statistical analysis methods — an advantage
  • Excellent communication skills, creativity, initiative, responsibility, thoughtfulness
  • Knowledge in the telecom field (working at a telecom operator) is desirable
  • Participation as a change manager or business analyst in customer value management system implementation and support projects of large companies
  • Experience in customer value management is an advantage
  • Experience in business analysis and business process reengineering
  • Experience in cross-functional projects as a consolidating and unifying requirement for implementing new functionality and developing data sources
  • Experience in creating business cases is an advantage
  • Experience in building data marts;
  • Experience in preparing instructions and descriptions of calculation algorithms, and business processes;
  • Experience in business process automation, system integration
  • English proficiency (written/oral) is highly desirable
  • Communicability, adaptability, stress resistance.
Perks and Benefits include:
  • Stable salary and decent annual bonuses;
  • Corporate mobile communication;
  • 28 calendar days of vacation;
  • Additional medical insurance;
  • Training from the best providers in the market;
  • Free MyBook subscription;
  • Corporate fitness services offer;
  • New modern office in the city center.
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