Business Analyst
Work Experience: 3–6 years
Employment Type: Full-time, full-day
Location: Almaty
Employment Type: Full-time, full-day
Location: Almaty
Main Responsibilities:
•Analyzing and optimizing core, support, and operational business processes to improve customer interaction with products
•Managing the development of new features and improvements for existing products/processes
•Creating and visualizing development roadmaps
•Defining business requirements for new telecommunications system features for internal (IT, billing, digital) and external stakeholders
•Collaborating with all company departments to launch new initiatives and projects
•Preparing training materials and conducting employee training on process changes
•Analyzing launched initiatives, identifying deviations from target metrics, and implementing corrective measures
•Managing the development of new features and improvements for existing products/processes
•Creating and visualizing development roadmaps
•Defining business requirements for new telecommunications system features for internal (IT, billing, digital) and external stakeholders
•Collaborating with all company departments to launch new initiatives and projects
•Preparing training materials and conducting employee training on process changes
•Analyzing launched initiatives, identifying deviations from target metrics, and implementing corrective measures
Required Skills and Qualifications:
•Technical education (vocational or higher)
•Strong process analysis and modeling skills
•Experience writing technical specifications and working with BPMN diagrams
•Ability to manage projects with multiple system and team dependencies
•Analytical mindset
•Strong process analysis and modeling skills
•Experience writing technical specifications and working with BPMN diagrams
•Ability to manage projects with multiple system and team dependencies
•Analytical mindset
Perks and Benefits:
•Professional development: meetups, training, conferences, demo days, hackathons
•28 days of paid vacation (including 4 extra days)
•Annual bonus based on KPI achievements
•Corporate mobile plan
•Voluntary health insurance (including dental and medication) with the option to add two family members for free
•Discounted and installment-based fitness memberships
•Financial compensation for using a personal laptop
•Free online psychological support platform
•Access to the corporate MyBook online library
•28 days of paid vacation (including 4 extra days)
•Annual bonus based on KPI achievements
•Corporate mobile plan
•Voluntary health insurance (including dental and medication) with the option to add two family members for free
•Discounted and installment-based fitness memberships
•Financial compensation for using a personal laptop
•Free online psychological support platform
•Access to the corporate MyBook online library
Join us!
Send your resume
Send your resume
change
Your resume is already on its way to our recruiters
We are reviewing it and will definitely get back to you if your experience fits our needs.
Meanwhile, keep an eye on the space of opportunities
Meanwhile, keep an eye on the space of opportunities
